FAQ

Qwikcrafts is happily based in the United States. Our warehouses located in the United States for Domestic fast shipping and HongKong for International shipping.

Q. WHAT IS YOUR SHIPPING TIME?
A. Check out our shipping process & time information by clicking here: Shipping Time 

Q. WHAT IF I NEED TO RETURN SOMETHING?
A. No worries! We are just a message away. Just simply click on the contact us a link and send us a message and we'll address your concern. 

Q. WHAT IS YOUR REFUND POLICY?
A. We offer a Satisfaction Service. We will refund your money if you are not satisfied with your order due to company's fault within 14 days upon receipt of your order. This is to ensure to provide risk-free shopping experience and make sure that the offer is not taken advantage of.

In the unlikely event that your order hasn't arrived within 30 days (due to lost mail, etc.) please contact us and we will resend your order or refunds 100% money.

You can read more about our return & refund policy here: Refund & Return Policy

Contact Us

Company Name: StarShine Innovations LLC

Business EIN Number: 37-2115722

Business Address: 701 Tillery Street Unit 12, 2023, Austin, TX 78702, United States

Email: help@qwikcrafts.com

Phone: +1 281-425-5242

Customer Support: 9:00 am to 5:00 pm Between Monday to Friday

Timezone: (GMT-06:00) Central Standard Time (Chicago)